On September 7, it was announced that Equifax® was attacked by a cybersecurity breach that resulted in the exposure of an estimated 143 million consumers’ private information. The data stolen includes consumers’ names, SSNs, birth dates, addresses and driver’s license numbers, as well as 209,000 stolen card numbers and private data from 182,000 stolen dispute documents.
What is the relationship between SCCU and Equifax?
Star Choice Credit Union, just like nearly every other financial institution, reports our members’ credit history to Equifax so that our members’ credit scores accurately reflect their accounts with SCCU.
Was my information stolen?
To check to see if your information was compromised visit https://www.equifaxsecurity2017.com/. By entering in your information, you can instantly find out if your personal information was impacted by the data breach. If you choose, you may enroll in TrustedID Premier, which is a free credit file monitoring and identity theft protection Equifax is offering as a result of this incident.
Do I need to be worried about my Star Choice accounts?
Your Star Choice debit and credit card are protected by Visa Zero-Liability protection and Visa Fraud protection, however, you should always be cautious and review your accounts on a regular basis. With that being said, it is a great opportunity to take advantage of account alerts and adding a password for access to your account. The best way we can serve you is by having your current email and mobile phone number.
What if I notice unauthorized or unusual activity on my Star Choice account?
Please let us know as soon as possible and we’ll take the appropriate steps to file a dispute or fraud report on your behalf.
Further Action Items:
Please be aware that we will be asking additional information to verify your identity, such as recent transactions or account activity, which cannot be answered with the stolen data from this cybersecurity breach. We want to ensure we are taking the appropriate steps to help prevent the identity theft of our members.
We strongly urge you to place a password on your Star Choice Credit Union account that we will ask for (i.e. first job, best friend from childhood, first pet’s name, etc.) to prevent unauthorized people from accessing your account information.
You may wish to place an initial 90 day Fraud Alert on your file. This is free and will require lenders to contact you if someone (including yourself) tries to apply for credit. You only have to do this with one credit bureau in order for the alert to be placed on all three. Call any of the bureaus below:
Equifax: https://www.alerts.equifax.com/AutoFraud_Online/jsp/fraudAlert.jsp 1-888-766-0008
We will continue to keep you updated on any new information as we continue to monitor the Equifax cybersecurity breach. If you have any questions, feel free to contact us.